Delivery Information

This page is regularly updated with the most recent delivery timelines. Please check below to ensure you have the current information on when you can expect your order.

Updated: 3rd March 2026

 

We know how important your garden is to you and have built this into our service standards:

• All 'in stock' products are sent the day after you have placed your order (Sunday to Thursday)
• Fully tracked service means you can plan your day around the arrival of your delivery
• All parcels are sent to you in fully recyclable packaging!

Express Delivery as standard

 

Products	Delivery Fee	Additional Information
Hand tools, Spades, and other accessories	£6.99	If we need to split your order into separate deliveries, we'll only charge one delivery fee.
Extra-large or long and/or heavy tools	£10.95	These are clearly displayed at checkout
Northern Ireland	-	Unfortunately, we cannot deliver to Northern Ireland.

 

Tracking

 

You can track your delivery here

• Enter your reference number, and you will be able to track your packages journey
  
  

Overseas Delivery

 

We regret we are currently unable to deliver any items outside of Great Britain addresses. This includes Republic of Ireland, Europe, The Channel islands, and the Rest of the World. We will update these pages if circumstances change.

 

With all Orders

 

Please check the 'My Account' area on the website to check the status of your order. Items that have been dispatched will be marked as fulfilled under each order.

 

Our promise on delivering the quality you expect, at the time you need it.

 

Need help or advice, our dedicated customer service team are here to provide support and guidance as well as answering order & delivery questions. We always strive to do our best, but if things don’t go to plan we keep you informed and try to put things right, resolving situations to ensure you are 100% satisfied with your Kent & Stowe experience.